Baker Stuart (“The Company”, “we”) is committed to managing its business to a high-quality standard ensuring that client, statutory and regulatory requirements are met. Our Management System complies with the requirements of BSI ISO 9001:2015 ‘Quality Management Systems’.

Our quality policy is to:

• continually improve the effectiveness of both the quality management system and the provision of all our services and our workplace analytics toolkit
• ensure all staff are trained and briefed about all the quality documentation so that they can implement the policies and procedures in their work
• comply with all relevant legislation.

It is further committed to set, measure and monitor quality objectives in order to continuously improve its performance. These goals are communicated to all its employees.

The various processes and activities undertaken are encompassed in the procedures and these are readily available to all employees. These procedures maintain the suitability of the existing system and provide a means of implementing improvements on a continual basis.