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We have used our experience and knowledge of the soft landings framework to develop a new service for residential developers to proactively mange the process of handover from construction through to ongoing occupation by the new owners. Utilising robust, tried and tested processes and procedures, backed by our bespoke software solution, we manage the core process to help all parties involved achieve their desired outcomes.

Baker Stuart provide both a dedicated site based team and the management and facilitation of the overall process via our central Residential Services Bureau. Our experienced Technical and Customer Care teams are underpinned via our central database and portal managing both the process via workflow management and providing quick and easy access to all key information and status both overall and property by property.

Key features of the service include:


Offices in London, Manchester,
Edinburgh and Dublin
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