What we do

We’re leaders in our field, defining the future of the future of the workplace with evidence-based, data-driven solutions

We offer a range of workplace strategy, consulting and management services. Whether you need help with agile working programmes, hybrid working implementation, project management, office relocation, move management, change management, space planning, CAD or accommodation strategy – we’ve got you covered. We work across the UK and internationally, with offices in London, Manchester, Edinburgh and Dublin.

We know that creating and maintaining an efficient, aligned workplace requires consistent planning, management and insight – which is why we provide a comprehensive set of services across five key areas.

Analytics

We have developed our analytical toolkit, WorkLOOK™ over many years and use this to collect data and gain insight into how you work and what your people need to thrive.

Strategy

The data we collect is used to develop realistic, deliverable strategies for how, when and where your teams should work to deliver lasting and beneficial change.

Projects

We can support you through the change process with design, project management, change management and cost management services to help you deliver fantastic working environments whilst aligning your property, digital and people strategies.

Management

We provide ongoing long-term support to your organisation (both “in house” and remotely), linking closely with your operational divisions and teams to analyse and understand their ongoing needs to ensure you best support them both from a day-to-day and long-term strategic perspective

People

We provide advice, consultancy and support to help your teams adapt to changes and boost wellbeing by optimising the built environment and introducing specialist wellness policies and programmes.

how we do it

Our client process

Discover

Define

We use our market leading in-house analytical tools to gain a deep understanding of your organisation, your people and how you work.

We engage with your business to help you develop a vision for how when and where you work, what workplaces you need and how they can better support your business. 

Develop

Deliver

We develop solutions for you in terms of your strategy and policies for how you work, your workplaces and how they can be best delivered, we appraise and recommend the best option to ensure it is optimised.

We can provide ongoing support to help you evolve and deliver your vision and transition both your organisation and people supporting your internal team where needed.

Discover

Define

Develop

Deliver

We use our market leading in-house analytical tools to gain a deep understanding of your organisation, your people and how you work.

We engage with your business to help you develop a vision for how when and where you work, what workplaces you need and how they can better support your business.

We develop solutions for you in terms of your strategy and policies for how you work, your workplaces and how they can be best delivered, we appraise and recommend the best option to ensure it is optimised.

We use our market leading in-house analytical tools to gain a deep understanding of your organisation, your people and how you work.

We engage with your business to help you develop a vision for how, when, and where you work, what sort of workspaces you need and how they can best support your teams and your goals.

We develop a variety of strategic solutions and policies to optimise your work styles and workplaces, and advise on how they can best be implemented. We appraise and recommend the best option to ensure it is optimised for your organisation. 

We can provide ongoing support to deliver your vision and transition both your organisation and your people to the new ways. 

OUR ANALYTICAL TOOLS

Our WorkLOOK toolkit

We’ve developed our own analytical tools to provide a rich data set which allows us to advise our clients and equip them to make the evidence-based decisions that really make an impact.

SpaceLOOK™
Space utilisation survey

Tablet or sensor based utilisation and activity surveys undertaken by fully trained auditors. It establishes factual data on the use of all areas of the workplace and the activities undertaken.

TeamLOOK™
Staff engagement workshops

Our engaging virtual workshops, focus groups and interviews, using gamification techniques to raise engagement, assess team needs and vision for the future office and ways of working.

FileLOOK™
Filing and storage audit

Using trained auditors we capture all filing and storage in the workplace using our purpose built FileLOOK app that links through to Detailed audit and management tool for recording managing and disposing of assets. Our experienced consultants review the findings alongside your retention polices, making recommendations for amounts of filing required and opportunities for reduction and digitisation.

AssetLOOK™
Detailed audit and management tool for recording managing and disposing of assets

Using trained auditors we capture all furniture, fittings, IT, audio visual equipment and any other assets in the workplace using our purpose built AssetLOOK™ app linked to our online reporting and management portal.

PeopleLOOK™
Staff satisfaction, perception and working pattern survey

An International Well Building Institute (IWBI) approved modular web based satisfaction, perception and working pattern survey which looks at pre, during and post Covid scenarios; captures activity, satisfaction and preferences and allows for prediction of future office use and activities performed.

LocationLOOK™
Benchmarked space utilisation tool

Our benchmarked space utilisation data and space usage KPIs allow us to benchmark key space efficiency ratios, total occupancy costs and baseline pre-Covid utilisation data to extrapolate future usage.

Case studies

Examples of our experience across multiple clients in multiple sectors

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